Flipkart Supply Chain Operations Academy (SCOA) plans to upskill eCommerce ready workforce

Udaipur : Flipkart, India's homegrown e-commerce marketplace, established the Supply Chain Operations Academy (SCOA) in 2021 as a pioneering initiative to train and certify e-commerce supply chain personnel. SCOA provides free, industry-relevant training to young people from underserved local catchment areas to assist them in succeeding in the rapidly increasing e-commerce sector and strengthening the local supply chain ecosystem. SCOA trained over 3,000 candidates in 2024, with 20% women, illustrating Flipkart's commitment to diversity and inclusion. Participants get real-world operational skills through a 45-day hands-on experience at Flipkart facilities and online classroom sessions.

The specific program reaches the local catchment youth, women, eDAB (persons with disabilities), defense personnel, and people of the transgender community, to improve their employability within the e-commerce sector.

Hemant Badri, Senior Vice President and Head of Supply Chain, Customer Experience, and Re-Commerce, stated,"Flipkart is firmly committed to aiding millions of local companies on their e-commerce journey and contributing to the country's inclusive economic growth. The Supply Chain Operations Academy (SCOA) seeks to provide students and prospective professionals with useful skills relevant to professions in e-commerce, retail, and warehousing. The initiative is dedicated to providing India's youth with the skills required for the rapidly developing e-commerce sector. This program not only changes people's lives, but it also shapes the industry's future by directly addressing the urgent demand for a qualified workforce.”